Terms of Service

1. Acceptance of Terms

By accessing or using Lumo ("the App"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Lumo ("we," "us," or "our").

2. Eligibility and Account Requirements

2.1 Age Requirements

• Users must be at least 13 years old to use this App
• By using Lumo, you represent that you are at least 13 years of age
• If you are under 13, you may not use this App

2.2 Account Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You may only have one account per email address

2.3 Account Responsibility

• You are responsible for all activities that occur under your account
• You must not share your account with others
• You must not impersonate another person or entity
• You must not use false or misleading information

3. Description of Service

Lumo is a mobile application that allows users to:

• Capture or upload photos using their device camera or photo library
• Transform photos into coloring pages using artificial intelligence
• Save, organize, and print generated coloring pages
• Earn virtual rewards (flowers) for creating coloring pages
• Access premium features through subscription

3.1 Service Availability

• We strive to provide uninterrupted access to the App, but do not guarantee 100% uptime
• We may modify, suspend, or discontinue features at any time
• We may perform maintenance that temporarily limits availability
• Internet connection is required for most features

4. Subscriptions and Payments

4.1 Subscription Plans

Lumo offers the following subscription options:

• Free Plan: Limited coloring page generations per month
• Premium Subscription: Unlimited coloring pages and premium features

4.2 Pricing and Payment

• Subscription prices are displayed in the App and may vary by region
• Payments are processed through Apple App Store or Google Play Store
• Prices are subject to change with 30 days' notice
• All payments are non-refundable except as required by law

4.3 Billing and Renewal

• Subscriptions automatically renew unless cancelled at least 24 hours before renewal
• Your account will be charged within 24 hours of the renewal date
• You can manage or cancel subscriptions through your Apple or Google account settings
• Cancellation takes effect at the end of the current billing period

4.4 Free Trials

• Free trial offers may be available for first-time subscribers
• You will be charged automatically when the trial period ends unless you cancel
• Only one free trial per user
• We reserve the right to modify or discontinue free trial offers

4.5 Refund Policy

• Refunds are handled according to Apple App Store or Google Play Store policies
• We do not process refunds directly
• Contact Apple or Google customer support for refund requests
• Refunds may be granted in cases of technical issues preventing service use

5. User Content and Intellectual Property

5.1 Your Content

You retain ownership of photos and images you upload to Lumo. By using the App, you grant us a limited license to:

• Process your photos to generate coloring pages
• Store your content on our servers
• Display your content back to you within the App

5.2 Content Restrictions

You may not upload content that:

• Violates any laws or regulations
• Infringes on intellectual property rights of others
• Contains explicit, violent, or inappropriate material
• Depicts illegal activities or promotes harm
• Contains malware, viruses, or harmful code
• Includes personal information of others without consent

5.3 Our Intellectual Property

Lumo owns all rights to:

• The App design, code, and functionality
• The Lumo brand, logos, and trademarks
• The AI algorithms and processing technology
• All App content except user-uploaded photos

5.4 Generated Coloring Pages

• You own the coloring pages generated from your photos
• You may print, share, or use coloring pages for personal, non-commercial purposes
• You may not sell or commercially exploit coloring pages created using copyrighted material
• You may not use coloring pages to create competing products or services

6. Content Sharing and Community

6.1 Private Content (Default)

By default, all coloring pages you create are private and only visible to you:

• Your original uploaded photos are always private and never shared with others
• AI-generated coloring pages are initially private to your account
• You can delete private coloring pages and original photos at any time
• When you delete your account, all private content is permanently removed

6.2 Public Sharing

You may choose to share coloring pages publicly to our website and community gallery. When you do:

• What Gets Shared: Only the AI-generated coloring page becomes publicly visible. Your original photo remains private and is never shared
• Permanent Content: Publicly shared coloring pages become community content and will remain publicly available even if you later delete your account
• License Granted: By sharing publicly, you grant Lumo an irrevocable, perpetual, worldwide, royalty-free license to:
  • Display the shared coloring page on our website and community gallery
  • Distribute and promote the shared coloring page
  • Allow other users to view and download the coloring page
  • Use the shared coloring page in marketing materials (with credit to you if requested)
• Your Rights: You retain all copyright and ownership of your original photo. Lumo only licenses the AI-generated derivative work (the coloring page)
• No Compensation: You are not entitled to compensation for publicly shared content

6.3 Community Guidelines for Shared Content

When sharing content publicly, you must ensure:

• You have the right to share the original photo (you own it or have permission)
• The content does not violate any laws or third-party rights
• The content is appropriate for all ages (no explicit, violent, or offensive material)
• The content does not contain personal information of others without consent
• The content does not promote illegal activities or harmful behavior

6.4 Content Moderation

• We reserve the right to review and remove any publicly shared content at our discretion
• Content that violates our guidelines will be removed without notice
• Repeated violations may result in account suspension or termination
• We may use automated tools and human review to moderate content

6.5 Removal of Shared Content

• Once shared publicly, you cannot remove coloring pages from our community gallery
• If you believe content violates your rights, contact us at contact@doola.ai
• We will investigate and take appropriate action for valid complaints
• We may remove content if it violates laws or third-party rights

7. Acceptable Use Policy

7.1 Prohibited Activities

You agree NOT to:

• Use the App for any illegal purpose or in violation of any laws
• Attempt to reverse engineer, decompile, or hack the App
• Use automated tools (bots, scrapers) to access the App
• Overload or interfere with App infrastructure
• Remove or modify any copyright notices or proprietary markings
• Upload viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Create fake accounts or impersonate others
• Attempt to gain unauthorized access to other users' accounts
• Use the App to infringe on others' intellectual property rights

7.2 Consequences of Violation

Violation of these Terms may result in:

• Immediate termination of your account
• Removal of your content
• Legal action if necessary
• Reporting to law enforcement for illegal activities

8. AI-Generated Content

8.1 How It Works

• Lumo uses artificial intelligence to convert photos into coloring page outlines
• AI processing happens on secure servers
• Results may vary based on photo quality and subject matter

8.2 No Guarantees

• We do not guarantee perfect results for every photo
• Some images may not be suitable for conversion
• AI-generated content may contain imperfections
• We are not responsible for the quality or accuracy of generated coloring pages

7.3 Content Moderation

• We use automated systems to detect inappropriate content
• We reserve the right to review and remove content at our discretion
• Repeated violations may result in account suspension

9. Virtual Currency (Flowers)

9.1 Earning Flowers

• Users earn virtual flowers by creating coloring pages and completing activities
• Flowers have no real-world monetary value
• Flowers cannot be transferred between accounts or redeemed for cash

9.2 Using Flowers

• Flowers can be used to unlock special features or content within the App
• Flower balances may be reset or adjusted at our discretion
• We reserve the right to modify the flower system at any time

8.3 No Purchasing of Flowers

• Flowers cannot be purchased with real money
• Any in-app purchases are for subscriptions or premium features only

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Points:

• We collect minimal personal information necessary to provide services
• Your photos are stored securely and not shared with third parties
• We comply with COPPA, GDPR, CCPA, and other privacy regulations
• You can request deletion of your data at any time

11. Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the App will be error-free, secure, or uninterrupted
• Warranties regarding the accuracy, reliability, or quality of content
• Warranties that defects will be corrected

10.1 No Professional Advice

• Lumo is for entertainment and creative purposes only
• We do not provide medical, legal, financial, or professional advice
• You should not rely on the App for critical decisions

12. Limitation of Liability

We are not liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from unauthorized access to your account
• Damages from viruses or malware (though we implement security measures)
• Damages from service interruptions or errors
• Damages from third-party actions or content

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months before the claim, or $100, whichever is greater.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lumo and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of another party
• Content you upload or share through the App
• Your breach of any law or regulation

14. Third-Party Services

Lumo integrates with third-party services including:

• Apple Sign In / Google Sign In: Authentication services
• Apple App Store / Google Play: Payment processing
• Firebase: Cloud infrastructure and database
• RevenueCat: Subscription management

13.1 Third-Party Terms

• Your use of third-party services is subject to their own terms and policies
• We are not responsible for third-party services or their practices
• Third-party service outages may affect App functionality

15. Termination

14.1 Termination by You

• You may terminate your account at any time through App settings
• Termination does not entitle you to refunds for unused subscription time
• Upon termination, your access to premium features ends immediately

14.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• You abuse or harass other users or our staff
• Your account has been inactive for over 3 years
• Required by law or legal process

14.3 Effect of Termination

• All licenses granted to you terminate immediately
• You must stop using the App
• We may delete your account data after 30 days
• Provisions that should survive termination will remain in effect

16. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date at the top
• We will notify you via email or in-app notification for material changes
• Continued use of the App after changes constitutes acceptance
• If you don't agree to new Terms, you must stop using the App

17. Dispute Resolution

16.1 Informal Resolution

Before filing a legal claim, you agree to contact us at contact@doola.ai to attempt to resolve the dispute informally.

16.2 Arbitration Agreement

Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration, except where prohibited by law.

16.3 Class Action Waiver

You agree that disputes will be resolved individually, not as part of a class action or representative proceeding.

16.4 Exceptions

The following disputes are not subject to arbitration:

• Claims in small claims court
• Claims related to intellectual property infringement
• Claims for injunctive or equitable relief

18. Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law provisions.

Any legal action must be brought in the state or federal courts located in [Your County/City], [Your State].

19. General Provisions

18.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Lumo regarding the App.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

18.3 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

18.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

18.5 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

18.6 Notices

Legal notices should be sent to:

• Email: contact@doola.ai
• Mail: Lumo Legal Department, [Your Company Address]

20. Apple App Store Terms

If you download Lumo from the Apple App Store, you acknowledge and agree that:

• These Terms are between you and Lumo, not Apple
• Apple has no obligation to provide support for the App
• Apple is not responsible for addressing any claims related to the App
• You will comply with Apple's App Store Terms of Service

21. Google Play Store Terms

If you download Lumo from the Google Play Store, you acknowledge and agree that:

• These Terms are between you and Lumo, not Google
• Google has no obligation to provide support for the App
• You will comply with Google Play's Terms of Service

22. Contact Information

23. Acknowledgment

By using Lumo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Thank you for using Lumo! We're excited to help you create beautiful coloring pages! ✨